ADVANCED
TROUBLESHOOTING
• Initial configuration
help and consultation
• Advice and troubleshooting
for all preinstalled/supported
software issues
MONITORING AND SUPPORT
• Full hardware support
• Full support of control
panels
• 24/7 basic server monitoring
• 24/7 helpdesk access
• 24/7 emergency access
support numbers
• 24/7 system reboots
UPGRADES, PATCHES AND INSTALLATIONS
• Security patch installations
• Linux Kernel version
upgrades and patches
• PHP enhancements/upgrades
• Apache Web Server enhancements/upgrades
• Installation of basic
modules